How to Check Your SASSA Grant Status Online in 2025

Staying updated on the progress of your SASSA application or the payment status of your grant is crucial. Whether you are a new applicant waiting for approval or an existing beneficiary checking your monthly payments, knowing how to track your grant status can save you time, stress, and unnecessary trips to SASSA offices.

In this guide, we’ll explain step-by-step methods to check your SASSA status, common problems people face, and practical solutions to ensure you always know where you stand.

Why To Check Your SASSA Status

• Avoid missed payments: Payment delays or issues often show up in your status before they affect your grant.
• Confirm eligibility: For new applicants, status updates show whether your application has been approved, pending, or declined.
• Quick troubleshooting: If your application is on hold or under review, checking status regularly helps you resolve the issue faster.
• Peace of mind: A simple check can reassure you that your funds are on the way.

Methods to Check Your SASSA Status in 2025

SASSA Online Portal

• Visit the official SASSA SRD website.
• Enter your South African ID number and cellphone number.
• The portal will display your application or payment status.

Common issues:

• Website downtime during payment cycles.
• Incorrect phone numbers entered at application stage.

Tip: Always double-check your personal details before submitting.

SASSA WhatsApp Service

• Save the official SASSA WhatsApp number (082 046 8553).
• Send a message saying “Status”.
• Follow the prompts to enter your ID and cellphone number.
• You’ll receive your status instantly.

Why this works: It’s fast, data-friendly, and accessible even on basic phones.

USSD Code

• Dial the official SASSA USSD code (1203210# or 12069277#).
• Follow the on-screen menu to check your application or payment details.

Pro tip: Use this option if you don’t have internet access.

Call the SASSA Helpline

• Contact the SASSA call center at 0800 60 10 11.
• Provide your ID number and other details for verification.

This option is slower but effective if online systems are down.

Common Problems When Checking SASSA Status

• “Pending” Application Status: This means SASSA is still reviewing your information. Be patient and check weekly.
• “Declined” Status: Often linked to income above threshold, incorrect information, or system errors. You can appeal.
• Payment Delays: Sometimes banks or Postbank experience issues. Double-check with your bank if your status shows “Paid” but you haven’t received money.
• System Errors: During high-traffic days (like just before payments), websites and USSD codes may fail. Try again later.

How to Troubleshoot a Problem with Your SASSA Status

• Update your details: Ensure your phone number and banking details are correct.
• Visit your nearest SASSA office if online fixes don’t work.
• Lodge an appeal within 30 days if your grant was unfairly declined.
• Stay alert for scams: Only use official SASSA numbers, websites, or offices.

Conclusion

Checking your SASSA status in 2025 is easier than ever thanks to digital options like the online portal, WhatsApp service, USSD codes, and call centers. However, issues like pending reviews, delays, or incorrect details can still cause confusion. By following this guide, you’ll not only save time but also reduce stress and avoid unnecessary trips to SASSA offices.

Remember: always use official SASSA channels to protect yourself from scams.

FAQs

How often should I check my SASSA status?

Once a week is enough. During payment cycles, you may check more often if delays occur.

My status shows “approved” but I haven’t received money yet. What should I do?

Wait 2–3 working days. If still unpaid, contact your bank or SASSA directly.

Can I check my SASSA status without internet?

Yes, you can use the USSD codes or the SASSA WhatsApp service.

What if my application is declined due to income?

If you believe it’s incorrect, submit an appeal with updated financial proof within 30 days.