Safety Tips for Collecting SASSA Grants in High-Risk Areas

For millions of South Africans, SASSA grants are a lifeline. But for beneficiaries in high-crime areas, the day of collecting a grant can also be a day of danger. Stories of robberies, scams, and intimidation are sadly common, especially when people must carry cash long distances. Protecting yourself and your money is as important as receiving the grant itself.

See Also: SASSA Status Check

This guide offers practical safety tips to help beneficiaries collect their grants with confidence, reduce risks, and know what to do if something goes wrong.

Switch to Bank Payments Where Possible

Carrying cash exposes you to risk. Depositing your grant into a bank account allows you to:

• Withdraw smaller amounts when needed.
• Use your card to buy groceries directly.
• Avoid predictable “grant payday” queues that criminals target.

If you haven’t yet switched, update your details at a SASSA office with your ID, proof of residence, and bank letter.

Install: SASSA App

Travel in Groups

Criminals often target individuals walking alone. If you must collect cash, go with a trusted friend, family member, or neighbour. Walking in groups reduces vulnerability and provides support if something goes wrong.

Avoid Predictable Routines

Many criminals know exactly when and where beneficiaries collect grants. If you always withdraw on the same day and at the same time, it becomes easy to target you.

• Try to vary your collection times.
• Collect later in the day if your area is safer during daylight hours.
• Use different ATMs or retailers occasionally.

Keep Cash Hidden

Don’t display your grant money publicly. Avoid counting cash in open areas, and use a secure bag or purse that closes properly. Criminals often watch queues and follow beneficiaries who look vulnerable.

Beware of “Helpers” Offering Favors

Scammers often approach beneficiaries outside Postbank branches or ATMs, offering to “help” with withdrawals. They may swap your card, steal your PIN, or charge illegal “fees.”

• Never share your PIN.
• Use only official staff inside branches or retailers if you need assistance.
• Walk away if someone outside offers to help.

Plan Transport Carefully

If you need to travel far, budget transport costs in advance and avoid isolated walking routes. Criminals often target people carrying cash along footpaths. Where possible, arrange to travel with others from your community.

Emergency Measures if You’re Targeted

• Report incidents immediately to the South African Police Service (SAPS).
• Contact SASSA to report stolen cards and block access to your grant.
• Ask your local councillor or community leader to help escalate safety concerns in your area.

Check Out (For SASSA Beneficeries): SASSA Payment Dates

FAQs

Is it safer to collect grants at retailers or Postbank?

Retailers (Shoprite, Boxer, Pick n Pay, Spar) are usually safer because they are busier and have more security than isolated Postbank branches.

Can I send someone else to collect my grant for me?

Yes, you can appoint a procurator (official representative) through SASSA. This requires formal registration and your consent.

What should I do if I lose my SASSA card?

Report it immediately to SASSA and Postbank. They will block the card and issue a replacement. In the meantime, you may need to collect at a SASSA office with your ID.

Can SASSA improve safety at pay points?

SASSA works with SAPS and community policing forums to increase security, but protection also depends on local resources. Beneficiaries should still take personal precautions.

Final Thoughts

Grant day should be about relief, not fear. By planning ahead, varying your routine, and using safer collection methods, you can protect yourself and your family. Remember: never share your PIN, avoid strangers offering help, and switch to bank deposits where possible.

Your safety matters as much as your grant. Taking these steps reduces risk and ensures the money reaches where it’s needed most — your household.