How SASSA Verifies Your SRD R370 Application – At SASSA Office

The SASSA SRD R370 grant has been a lifeline for millions of South Africans since it was introduced during the COVID-19 pandemic. But have you ever wondered how SASSA actually checks and approves each application? Behind the simple “pending,” “approved,” or “declined” status lies a detailed verification process involving multiple government departments and databases.

In this article, we’ll break down the full journey of your application — from the moment you hit “submit” to the final decision on your eligibility.

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Initial Application Data Capture

When you apply on the SASSA SRD portal, the system first captures your personal information. This includes:

• Your South African ID number
• Your full name and surname
• Date of birth
• Contact details (cellphone number, email address)
• Banking details (if provided)

H3: Why This Step Matters

This stage ensures that your application is correctly recorded in the national SASSA database. If your details don’t match your ID or you make a typo, the system may flag your application.

Verification with the Department of Home Affairs

Once your data is stored, SASSA’s system automatically sends it to the Department of Home Affairs (DHA).

• The DHA confirms that your ID number is valid.
• It checks if you are alive (to prevent fraudulent claims using deceased IDs).
• It ensures your citizenship or residency status matches the grant requirements.

Common Issues at This Stage

• Incorrect ID numbers
• IDs of deceased persons
• Applicants without South African citizenship or legal residency

Cross-Check with UIF & SARS

Next, SASSA checks if you are receiving income from other government channels.

• UIF (Unemployment Insurance Fund): If you are currently receiving UIF benefits, your SRD application will likely be declined.
• SARS (South African Revenue Service): SASSA checks whether you are paying income tax or receiving a salary above the threshold.

Why This Matters

The SRD R370 grant is meant for people without income or other government support. If you’re earning or supported elsewhere, you may not qualify.

Bank Verification

If you submitted your bank details, SASSA will check them through a bank verification process.

• Your ID number is sent to major banks (Capitec, FNB, Standard Bank, Nedbank, etc.).
• The bank confirms if the account belongs to you.
• They also report if money is flowing into your account regularly (above the grant threshold).

How Long This Takes

Bank verification can take up to 7 working days. That’s why even if your status is “approved,” your payment may be delayed until banking checks are complete.

Fraud Prevention Checks

SASSA uses internal systems and databases to detect fraud.

• Duplicate applications are flagged.
• Multiple grants on one ID are blocked.
• Suspicious patterns (like the same mobile number for many IDs) are investigated.

How This Protects Genuine Applicants

By removing fraudulent claims, SASSA ensures that the limited budget goes to the people who truly need it.

Final Decision & Status Update

Once all the checks are done, SASSA updates your application status.

• Approved: You qualify and will receive a payment date soon.
• Pending: Verification is still ongoing check back later.
• Declined: You don’t meet one or more requirements (reason will be displayed).

What If You Are Declined?

You can submit an appeal through the SASSA portal within the given timeframe. The appeal will be reviewed independently.

FAQs

Why is my SASSA SRD status still pending?

It means one or more checks are not yet complete. Be patient and check again after a few days.

What income disqualifies me from the SRD grant?

If your bank account shows more than R624 per month, your application may be declined.

Can I reapply if I was declined?

Yes, you can reapply or appeal, especially if your circumstances have changed.

Conclusion

The SASSA SRD R370 application process may seem simple on the surface, but behind the scenes, it involves multiple checks with Home Affairs, UIF, SARS, and banks. These steps are designed to make sure only the right people those most in need receive the grant.

By understanding the process, you’ll know what to expect, why delays happen, and how to fix issues if your application is declined.