7 Tips For Approval of SASSA Declined Appeal | Official Guide 2025
Through the Social Relief of Distress (SRD) award, the South African Social Security Agency (SASSA) is instrumental in giving financial support to those going through difficult times.
Unfortunately, many candidates feel unsure about what to do next after learning that their SASSA SRD application was turned down.
This thorough guide tries to clarify some typical causes of a denied SASSA Status Check and provide possible fixes to make the procedure go more smoothly for you.
Why SASSA Application Declined?
Writing a stronger, fact-based appeal requires an understanding of the particular reason the SASSA grant application was turned down.
Considering carefully whether any of the scenarios listed below relate to your circumstances will help you address the possible cause of rejection and boost the chances of a successful appeal.
How To Appeal For Declined SASSA?
If your SASSA Social Relief of Distress (SRD) grant application is declined, you can file an appeal. SASSA offers an easy way to appeal the verdict on their official website.

This method allows you or the person applying on your behalf to provide more information and supporting documentation to improve your case.
Here’s a step-by-step approach to filing an appeal for a refused SASSA status check.
Step 1: Click on Appeal Section
The first step is to visit the SASSA SRD Appeal webpage. The appeal webpage URL can be found on the SASSA’s official website or by simply searching online.
Step 2: Provide Correct Details
You’ll be asked to provide your 13-digit South African ID card number and the mobile number you registered during the original application procedure. After entering this information, click the “send pin” button.
Step 3: Enter OTP You Received
After you submit your credentials, you will receive a verification SMS with a PIN associated with your registered cellphone number. This PIN is an additional security measure to ensure that only authorized users may access the appeals process.
To access the appeal section, log in with the PIN you received on the website screen.
Step 4: Select Appeal Month
After successfully logging in, you will be able to view the records for all months for which you submitted for the SRD grant. Choose a month from the list for which to file an appeal.
Step 5: Provide Solid Reason
After picking a month, you will be asked to submit a valid and brief explanation for your appeal.
Step 6: Submit Documents
You must submit supporting documents to demonstrate your eligibility for the SRD grant. These documents may include bank statements from the last six months, evidence of residency, identification documents, and other relevant documents supporting your case.
Step 7: Click “Submit Button”
Once you’ve submitted all of the required documents and offered an acceptable justification for the appeal, carefully check your request. If everything is in order, click the “submit” button to file an appeal with the Independent Tribunal officially.
After submitting your appeal, it is critical to stay connected and track the status of your case. The Independent Tribunal will take 60 to 90 days to evaluate your appeal and notify you of their judgment.
I’m David mahlanganiphani sibiya ID no:7708035313080 contact 0711358658 i just want to know why my application always need a identity verification,i do it after that the message change then wrote result identity verification
Changing banking details
Why is it that I didn’t receive my 370 srd grant
Why is it that I didn’t receive my
370 srd grant
7508070035089
0629820510
I don’t have a problem with that
Thank you ๐
Mboneni Zungu
9012205536085
0717164710
My R350 and R370 have been declined for so long,even went to Sassa office in Durban station and still no help,i always appeal and re Appeal but still no difference, I don’t know what to do anymore.
My 370 was decadent desember and pending for January. I got a part job for november only and they puy my wages for that job in my account do know my 370 is declined for December and pending for January do know i don’t haveno income and i dont know what to do pls help
My 370 was decadent desember and pending for January. I got a part job for november only and they puy my wages for that job in my account know my 370 is declined for November and December and pending for January i don’t have no income and i dont know what to do pls help
Iost my phone an SIM card I want to change number in my 370 please help me