What is SRD Ai Verification | Detail Guide For SASSA New Beneficiaries
SASSA’s 2025 verification system introduced a new artificial intelligence model that evaluates every SRD applicant using something called a Risk Score Level. Many people are suddenly seeing “Risk Score Level 3” on their profile and it’s causing unexpected delays in approval, re-evaluation, and payment processing.
See Also: SASSA Status Check
This guide breaks down what the score means, why you were flagged, and how to reduce your risk rating so SASSA can approve your grant. If you are already availing the SRD 370 Grant, then you must have a SRD Status Check here to see the payment dates.
What Is Risk Score Level 3 in SRD
Risk Score Level 3 means the SASSA AI system detected inconsistencies or potential fraud-risk signals in your profile. It doesn’t mean you did anything wrong it simply means the system wants extra verification before approving your grant.
The AI compares your profile across multiple databases including:
- Home Affairs
- Your bank’s KYC information
- RICA SIM registration
- Income-checking systems
- SASSA internal fraud-prevention records
If something doesn’t fully match, your profile lands in Level 3, which requires manual or secondary verification.
Why SASSA Introduced Risk Scoring in 2025
In early 2025, SASSA noticed a rise in:
- Duplicate applications
- Fake identity submissions
- SIM-swap scams
- Fraud involving shared or borrowed bank accounts
To protect legitimate applicants, SASSA rolled out a machine-learning model that automatically evaluates risk. Levels range from 1 to 5, and Level 3 is right in the middle not extremely risky, but not instantly trustworthy either.
Install: SASSA App
This is why Level 3 usually results in:
- Longer processing times
- Delays in status updates
- Temporary holds on payments
How to Fix “Risk Score Level 3” & Get Approved Faster
- Re-Verify Your Biometrics Through the Portal: SASSA’s AI lowers your score instantly when it receives a successful facial verification. Use natural light, keep your face still, and ensure your camera is clear.
- Make Sure Your SIM Is RICA’d Under Your Own ID: Visit your network provider if needed. Once fixed, update the number on the SRD portal to match your ID exactly.
- Check That Your Bank Account Is Correct: Ensure the bank has your exact full legal name as per Home Affairs. If you recently changed accounts or switched banks, re-enter your details on the SRD portal.
- Confirm Your Details at Home Affairs: Your DHA information must be correct, especially your names, marital status, and ID status. A mismatch here is one of the biggest triggers.
- Use the Same Device and Avoid Changing Locations: For the next few logins, avoid switching devices or networks. This helps the system establish a stable “digital identity pattern.”
How Long Does It Take for Risk Scores to Update?
Risk scores update automatically during SASSA’s two-hour verification window. After fixing your information:
- Some applicants see improvement in minutes
- Others need 24–48 hours
- Manual review cases may take up to 5 days
If nothing changes after 72 hours, contact SASSA and request a manual identity review.
Check Out (For SASSA Beneficeries): SASSA Payment Dates
How to Keep Your Risk Score Low in the Future
- Always use your own RICA SIM
- Keep your bank account active and updated
- Make sure your DHA details are correct
- Log in from the same device when possible
- Never submit multiple applications
- Avoid using public WiFi or VPNs during verification
A consistently clean profile prevents future delays.
FAQs
Does Risk Score Level 3 mean I am rejected?
No. Level 3 means your verification needs more checks. Many applicants with Level 3 are approved after updating biometrics and fixing small mismatches.
Can I still get paid while my score is Level 3?
Not yet. Payments only move forward once the score drops and SASSA confirms your identity as safe and consistent.
What if my SIM is not in my name?
You must RICA it under your own ID. Using someone else’s SIM is one of the strongest risk triggers in the 2025 system.
I recently changed my name or surname will this affect my score?
Yes. Changes at Home Affairs take time to sync. You may be flagged until the system receives updated records.
My risk score won’t update even after fixing everything. What now?
Contact the SASSA help centre or visit a branch and request a manual identity resync. Bring your ID and proof of bank account if possible.
