How to Track Multiple Family Members SASSA Status Grant Payment

In many South African households, more than one family member depends on SASSA grants. Parents, grandparents, and even young adults apply for the SRD grant or other social grants. But keeping track of each person’s application status, approval, and payment dates can be overwhelming.

Instead of checking each profile separately and sometimes mixing up phone numbers or ID details, it’s possible to organize everything in one central dashboard. This guide explains how families can track multiple SASSA statuses together, saving time and avoiding confusion.

Why Families Need a Central Tracking Method

• Multiple Applications Per Household: In some homes, both parents and two or more children may rely on SASSA support. That means four or five applications to monitor.
• Different Payment Dates: Each grant type (child support, old age, SRD) has different payment schedules. Without organization, families risk missing collection days.
• Avoiding Lost SMS Notifications: If one family member changes their number or misses an SMS, payments could be delayed.
• Easier Budget Planning: Having all statuses in one view helps households know exactly when money will arrive, making it easier to budget for food, rent, and transport.

Methods to Check Multiple SASSA Grants

• Visit Official SASSA Portal
• Each family member logs in with their ID and phone number.
• After checking, write down or screenshot the status.
• Save all statuses in a shared family WhatsApp group or spreadsheet.

USSD Short Code for Quick Checks

• Dial 1347737# on any phone.
• Enter the ID and cellphone number of the applicant.
• Record the status result.
• Repeat for each family member.
• This works even on basic phones with no internet.

Creating a Simple “Family Dashboard” With Free Tools

• You don’t need expensive software. You can create a basic dashboard by:
• Google Sheets / Excel: Each row is one family member. Add columns for ID, phone, application status, and payment date.
• Color Coding: Use green for approved, yellow for pending, red for rejected.
• Sharing: Share the sheet with all family members who have smartphones.

Dedicated SASSA Apps (DIY Solution)

• Some families create a folder on their phones labeled “SASSA.” Inside, they save shortcuts to:
• The SRD portal for each member.
• WhatsApp chat history with the SASSA chatbot.
• Screenshots of status updates.
• This keeps everything in one easy-to-access space.

Assigning a Family “Grant Manager”

If elderly members struggle with phones, nominate one tech-savvy family member to track everyone’s status weekly and update the rest of the household.

Pro Tips Multiple SASSA Status Check

• Always use the correct cellphone number registered with RICA for each applicant.
• Don’t mix IDs and numbers: one mismatch can show “ID Not Found.”
• Save official confirmation SMS: These act as proof in case of disputes.
• Update regularly: Check at least once a month, since approvals and payment dates change.

What to Do If One Status Shows Errors

• If one family member’s application is delayed, rejected, or missing:
• Re-confirm their details via the SASSA portal.
• Call the SASSA hotline: 0800 60 10 11.
• If unresolved, visit the nearest SASSA office with ID copies and proof of application.

Final Verdict

Managing multiple SASSA applications in one household can be stressful — but with the right system, it becomes easier. By creating a simple family dashboard, using USSD codes, and keeping digital records, you can track every member’s status and payment schedule in one place.

This ensures no one misses their grant, no matter how large the household.

FAQs

Can I use one cellphone number to apply for multiple family members?

No. Each application must be linked to a unique RICA-registered cellphone number. However, you can track statuses for different numbers from one phone.

What’s the safest way to track an elderly parent’s grant if they don’t use smartphones?

Assign a trusted family member as their grant manager. Save their login details securely and provide regular updates on their payment status.

Is it legal to keep all family SASSA details in one spreadsheet?

Yes, but only share the sheet with trusted family members. Protect it with a password if possible to prevent identity theft.

Can I get all family members’ SASSA grants paid into one bank account?

No. Each applicant must provide their own bank details. However, you can still track all payment dates together in one dashboard.

How often should I check multiple statuses?

It’s best to check at least once per month or after SASSA announces new payment schedules. This helps avoid surprises and ensures smooth collection.